1. Information we collect
We collect account and contact details you provide; integration briefs, messages, files, workflow activity, approvals, and operational metadata; and technical information such as device, browser, IP address, logs, and security events.
2. How we use information
We use information to provide, secure, support, and improve Colter; operate customer workflows and integrations; communicate about the service; and measure reliability, quality, safety, and cost.
3. Models, tools, and service providers
Information is shared with model providers, infrastructure services, and connected business systems only as needed for configured workflows and service operation. Your account’s routing, permission, and approval choices shape those transfers.
4. Sharing and sale
We do not sell personal information. We may share information with processors needed to operate Colter, when you direct an integration, to comply with law, or to protect rights, safety, and service integrity.
5. Retention and security
We retain information for service delivery, security, audit, legal, and legitimate operational needs, then delete or de-identify it according to applicable requirements. We use administrative and technical safeguards appropriate to the service.
6. Your choices
You may ask about, correct, or request deletion of personal information, subject to account, security, contractual, and legal requirements. Customer administrators control many workspace records and connected systems.
7. Website storage and measurement
Colter uses required session storage for security and account functions, session-limited identifiers for first-party funnel measurement, and limited infrastructure performance analytics. Marketing events exclude form contents, names, email addresses, full referrer URLs, and browser fingerprints.
8. Regional privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing, or to receive a portable copy. These rights may be limited by security, contractual, and legal obligations.
9. Children
Colter is a business service and is not directed to children. Do not submit personal information about a child unless an authorized customer workflow and applicable agreement expressly permit it.
10. Privacy contact and policy changes
Colter AI LLC is the controller of the personal information described in this policy. Send privacy requests to [email protected] or by mail to Colter AI LLC, 6211 S Highland Dr #4062, Salt Lake City, UT 84121. We may update this policy as the service and applicable requirements change; material updates will be reflected by the effective date and communicated through an appropriate service channel when required.