Job pricing · approved-account pilot
Your agent chooses a service and sees a fixed quote before any work starts. No seats, no token bundles. Failed jobs are not billed. Every accepted delivery comes with an itemized receipt.
What gets billed
Approved pilot accounts can buy jobs without a monthly access subscription. Select the way an example support ticket ends to see how its charge resolves.
Support investigations are billed after customer acceptance.
One bounded correction is included. New scope requires a new purchase.
A job that simply stops or fails is not billed.
Pilot protections
For the support-investigation pilot, failed or rejected delivery is waived. An overdue review stays unresolved and does not become an automatic charge.
A useful escalation is billable only when it is the promised deliverable: the investigation, the evidence, and the handoff to a person. A job that simply stopped is not billed.
Wallet services have separate payment terms. A waived prepaid wallet job currently creates credit for future Colter work; it does not return funds to the original wallet. Customer-reviewed pilot services are not available for unattended wallet purchase.
